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Testimonials and Endorsements


Project failures, whether in terms of delivery or benefits realisation, continue to grab the headlines and there is a widely held perception that the project management profession does not learn from its mistakes. Methodologies and processes are clearly part of the answer, but we also need to address the people dimension of project and programme management, and this means looking beyond traditional approaches premised on the rational economic man paradigm of incentives and sanctions. Let’s be clear, there is nothing wrong with such approaches, apart from the fact they don’t work! They may be necessary, but are rarely sufficient – the difference that makes the difference is to apply approaches that engage people in terms that tap into their creativity and desire to contribute to a worthwhile cause. This is where NLP, and this book in particular, is key. Read it, apply it and not only will it make you a more effective project manager, it will also ensure the projects you are engaged in are more successful.
Steve Jenner FAPMAuthor of 'Realising Benefits from Government ICT investment - a fool's errand' and co-author and chief examiner of the OGCs 'Management of Portfolios'. Chairman, Portfolio Management Specific Interest Group, APM (Formerly Director of IT for Criminal Justice)