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Testimonials and Endorsements
Project failures, whether in terms of delivery or benefits realisation, continue to grab the headlines and there is a widely held perception that the project management profession does not learn from its mistakes. Methodologies and processes are clearly part of the answer, but we also need to address the people dimension of project and programme management, and this means looking beyond traditional approaches premised on the rational economic man paradigm of incentives and sanctions. Let’s be clear, there is nothing wrong with such approaches, apart from the fact they don’t work! They may be necessary, but are rarely sufficient – the difference that makes the difference is to apply approaches that engage people in terms that tap into their creativity and desire to contribute to a worthwhile cause. This is where NLP, and this book in particular, is key. Read it, apply it and not only will it make you a more effective project manager, it will also ensure the projects you are engaged in are more successful.
Author of 'Realising Benefits from Government ICT investment - a fool's errand' and co-author and chief examiner of the OGCs 'Management of Portfolios'. Chairman, Portfolio Management Specific Interest Group, APM (Formerly Director of IT for Criminal Justice)
Consistent feedback when we released early drafts of PRINCE2 was the need to describe those vital behavioural competences (or soft skills) that project managers require for successful project delivery. But it is not the remit of PRINCE2 to describe such skills as PRINCE2 is just a method, so we took the approach of sign-posting the additional competences that those involved in projects require. At last there is now a book that describes those skills, and more importantly in a way that puts them in context of project management. This book provides practical and easy to follow guidance on how to apply NLP techniques to a Project Manager’s every day work. I recommend every Project Manager reads this book (in addition to PRINCE2!)
Lead author PRINCE2 (2009 Refresh)Director, Outperform
Soft skills are the difference that makes the difference in leadership of change. Getting change to work well is really all about people. Peter tirelessly promotes this in project management, both through Alchemy, and more specifically in this book, which is a major contribution to the discipline.
Certified Trainer in NLP MDAlchemy for Managers
One of the main reasons for projects of all sizes failing to deliver is the project manager’s lack of soft skills for managing people. In this book Peter helps you to develop the skills in dealing with team members and stakeholders that are essential to be a successful project manager.
Projects don’t manage themselves, so we need project managers. And the softer ‘people’ skills that help to communicate and deliver results through project activities are already essential managerial competencies. This invaluable book provides a fascinating insight into how NLP can help people to deliver better projects, written by someone with a wealth of project and management experiences to draw from.
Head of Department at University of Wales, Newport Committee Member of the BCS Project Management Specialist Group (PROMS-G) Committee Member of the APM Education Network Advisory Group (ENAG)
Change is the only constant’ is a well known phrase and clearly evident within progressive organisations today. NLP should be an integral accessory to the overall project, programme and portfolio managers toolkit and this book, authored by a respected practitioner, provides useful and clearly articulated comparisons between the various methodologies assisting the reader to be better prepared and able to use the right tool at the right time for their given role.
People, not process and tools, are the key ingredient in making change happen. Peter has vast experience in project leadership and has used it to create a useful read that can help project managers get the best out of their interactions with those they work with.
Managing Consultant, Programme DeliverySerco Consulting
In this book Peter Parkes focuses on an increasingly valued aspect of project management. Soft skills have always underlain excellent project management performance, but the underlying concepts and techniques have not been clearly expressed. Peter has now demonstrated how NLP can help many of us, in a most helpful and engaging way. The benefits of applying, rather than just reading, his approach will become apparent to those concerned with supporting individual projects as to those governing major portfolios of programmes and projects. Knowing the depth of knowledge and experience on which this book is based I have no hesitation in recommending it.
Efficient and effective transformation projects in the public sector will need to be delivered by astute, mature, experienced project managers with a real sense of self awareness, and awareness of what the customer wants and needs. Enable East has been inspired by Peter’s structured NLP framework to give project managers a practical, common sense, approach to develop their own self awareness and soft skills and tune into key project stakeholders in order to ensure project success.
Director of Projects, Enable East (an NHS Trust)
Having spent the last 30 years in and around projects and programmes of all shapes and sizes, it is refreshing to read a book that provides insight into the critical aspects of project performance – the people. The effectiveness of project leaders is defined by their level of emotional intelligence in conjunction with real experience in end to end delivery. Peter demonstrates both and we are pleased to work with him. His new book gives away some of his trade secrets and all project professionals would benefit from buying a copy.
MBA (Project Management), Certificated Project Manager Director, Programme, Project and Change Management Practicus - The Outcome Delivery Partner